Frequently Asked Questions

Don't worry, you're not alone! Here are some of the top questions we get asked all of the time.

Head to our help desk for a more detailed breakdown of the SwagUp Platform

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Most companies budget their swag per person; a typical swag pack budget is around $50. If you’re buying for conferences and events, budgets will vary since you’re likely buying items in bulk.

If you have budget constraints, don’t sweat it! We can seamlessly work within your limitations to get you items you’ll love!

Pricing on your swag depends on variables like quantity, logo colors, and decoration type/placements.

Quantities: The more you, buy, the less you spend per item. There are price breaks on amount, so ordering order numbers like 48 can cost more than just buying 50. Most price breaks are in 50 or 100 increments depending on the item.

Logo colors/artwork: The more colors you want on something, the more expensive that item will be unless it’s a digitally printed item like stickers, tape, or boxes. If your logo has a gradient or heavy detailing, it may cost more to have it made.

Placements: The number of logo placements also influences the cost of your swag, which is especially applicable to apparel. We’ll charge you for placement and location if you want your logo printed on the back of a t-shirt and the front.

We size each box based on what you select to ensure all your items fit perfectly! Put away the measuring tape and leave the box-sizing to our Swag Experts!


We offer a sample pack that allows you to envision your swag pack’s look and feel! If you want to sample a particular item, just let your Swag Expert know, and we’ll make sure you get what you need.

We can also get you fully decorated samples!

Do note: not all items allow for pre-production samples, and we cannot rush production samples.
You can order your sample pack here.

A vector file is a mathematical formula that makes up points on a grid to create an image. Ok, now in human terms! It’s an art file that allows us to scale your logo to any size without distorting your logo or artwork. With jpeg imagery, your image will look wide or expanded when you stretch each side.

The beauty of vector files is that you can expand the artwork allowing it to scale accordingly. Vector files are essential to getting your swag made because they ensure the integrity of your logo.

Keep in mind that all swag is different. Imprint methods and sizes vary based on each item. Vector files are great because they allow us to create swag without having unique logo sizes. Other standard vector files are ai. or pdf files and both are acceptable.

NOTE: just because the file ends in ai or pdf does not guarantee it will be a vector!

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