Don't worry, you're not alone! Here are some of the top questions we get asked all of the time.
Is there a fee to store swag?
Yes, warehousing fees are charged every 6 months. You are only charged for the number of items left in your inventory at the beging of the 6 months period. Warehousing fees are broken down below.
$5 per pack
- Small swag (e.g. pens, stickers) incur a storage fee of $0.25 per item
- Medium swag (e.g. notebooks, shirts) incur a storage fee of $1.00 per item
- Large swag (e.g. backpacks, jackets) incur a storage fee of $3.00 per item
Can I design swag items myself?
Of course! We have a team of designers to help you customize your swag, but you are more than welcome to design all items yourself.
Remember that each item you select may have some decoration constraints or limitations, and the last thing we want to see is a beautiful design that can’t we can’t accommodate.
Our Swag Experts are happy to help you and ensure you are on the right path!
How do I get die-lines or artwork templates?
If you are looking for die-lines or artwork templates, our Swag Experts are here to help!
Provide the items you want to design, and our team will sort the rest. There may be some items that don’t have die-lines or artwork templates, but our team will happily make sure you’re aware of any design limitations.
How do I find my PMS colors?
This part can be tricky if you’re unfamiliar with your company’s logos or branding. If you don’t have access to a design or marketing department to provide your company’s logo PMS colors, we can help!
First, we’ll chat about what kind of PMS color we will need to produce your swag. Almost all swag items require a PMS color that is guide coded, which is essential to design the swag items. If you don’t have them, our Swag Experts can help pick out the PMS colors for you.
How long does it take to order swag?
Swag typically takes 3-4 weeks to get produced, but that doesn’t mean you can’t get it sooner! If you need something rushed, let your Swag Expert know and we’ll get it sorted.
NOTE: The fewer colors and decorations an item has, the quicker it can get produced. For example, anything with leather patches, hem tags, or gradients will take time to make, as opposed to a simple one-color logo, which we can sometimes produce in a single day!